Privacy Policy

Introduction

This Privacy Policy describes how Stellaris Studios ("we," "us," or "our") collects, uses, and shares information about you when you use our website (stellarisstudios.com) and our services. We are committed to protecting your privacy and ensuring the security of your personal information. This policy is effective as of January 1, 2025.

At Stellaris Studios, located at 548 South Spring Street, Los Angeles, CA 90013, we understand the importance of maintaining the confidentiality and integrity of your data. Our dedicated Data Protection Officer, Eleanor Vance, can be reached at eleanor.vance@stellarisstudios.com or (213) 555-0122 for any privacy-related inquiries.

Data Collection

Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide when you contact us through our website, email, or phone.
  • Usage Data: This includes information about how you use our website, such as the pages you visit, the links you click, and the duration of your visits. We collect this data through cookies and other tracking technologies.
  • Technical Data: This includes your IP address, browser type, operating system, and device information.
  • Project-Related Information: If you engage our video production services, we may collect information related to your project, such as scripts, storyboards, and raw footage.

How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, contact us via email or phone, or provide information during project consultations.
  • Automatically: Through cookies and other tracking technologies when you browse our website.
  • From Third Parties: In some cases, we may receive information about you from third-party service providers, such as marketing partners or analytics providers.

Data Usage

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Our Services: To deliver our video production services, respond to your inquiries, and improve the functionality and user experience of our website.
  • Communication: To communicate with you about your projects, provide updates, and respond to your questions or requests.
  • Marketing: To send you promotional materials and information about our services that we think may be of interest to you. You can opt out of receiving these communications at any time.
  • Analytics: To analyze website usage and trends, and to improve our marketing efforts.
  • Legal Compliance: To comply with applicable laws and regulations.

Legal Basis for Processing

Our legal basis for processing your personal information depends on the context in which we collect it. Generally, we process your information on the following grounds:

  • Your Consent: When you have given us explicit consent to process your information for a specific purpose.
  • Contractual Necessity: When processing is necessary to fulfill a contract with you, such as providing our video production services.
  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services or marketing our services to potential clients. These interests are carefully balanced against your rights and interests.
  • Legal Obligations: When processing is necessary to comply with a legal obligation.

Data Security

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption to protect sensitive data during transmission and storage.
  • Access Controls: We restrict access to personal information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
  • Employee Training: We train our employees on data security best practices.
  • Secure Hosting: We use reputable hosting providers with robust security measures.

Despite our best efforts, no security system is impenetrable. In the event of a data breach, we will notify you and the relevant authorities as required by applicable law.

Security shield icon symbolizing data protection

Cookies

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners. Please see our Cookies Policy for detailed information.

Your Rights

Your Rights Regarding Your Personal Information

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Objection: You have the right to object to the processing of your personal information, subject to certain exceptions.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer, Eleanor Vance, at eleanor.vance@stellarisstudios.com or (213) 555-0122. We will respond to your request within the timeframes required by applicable law.

Data Retention

How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period will vary depending on the nature of the information and the purposes for which it is processed.

Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Stellaris Studios
548 South Spring Street
Los Angeles, CA 90013
Email: info@stellarisstudios.com
Phone: (213) 555-0122